We believe in hiring great people who have the same passion as us. People who have a genuine passion for amazing customer service.
As an independently owned business, your opinions and thoughts matter to us and may even form part of the exciting business strategy going forward.
We offer full training with a comprehensive induction programme, along with attractive rates of pay and benefits that include tips and discount on food & drink purchased.
So, if you would like to explore a career in this fun and exciting industry, please see below for the latest positions available.
To apply for any of the positions, please click on the Apply Now at the bottom of the position that interests you.
You must send us your CV with a covering e-mail.
Hours - Flexible
We are looking for a capable and professional individuals to add to our expanding Front of House team.
We offer an excellent hourly rate, plus tips and discounted food & drink.
Who do I report to?
General Manager / Owner
Purpose of the role
Making our customers feel great, delivering our great food and drinks and giving them excellent service every day, 7 days a week.
What will I be doing?
Using every opportunity to smile and talk to our customers
Greeting every customer with a warm welcome and wishing them a fond farewell
Working the till with speed, accuracy and efficiency.
Knowing our menu and encouraging customers to try new things!
Knowing the health benefits of our menu and offering advice. Gluten Free. Allergy info etc
Checking back on tables to make sure they are happy
Full knowledge of food hygiene and health & safety standards and making sure colleagues, customers and myself are safe at all times.
Taking ownership to resolve customer queries or complaints.
Sharing knowledge and expertise with colleagues
How will I be measured?
Observing me delivering excellent service with customers
Observing my speed and efficiency in all activities
What customers, colleagues or mystery shoppers tell us about me.
My performance against our standards
Completing operating standards and company audits accurately
My till accuracy
How well I know customer preferences (e.g. what they drink, eat etc)
What qualifications, skills and experience do I need?
Ability to work in a fast-paced environment
Can show a genuine passion when engaging with individuals
Can demonstrate excellence in customer service
Strong listening and collaboration skills
Team player and professional at all times